
Conversational AI vs Agentic AI: An Enterprise Guide to Differences, Use Cases, and Scalable Implementation
Definitions: Conversational vs Agentic AI Building on this foundation, we need to be precise about two often-confused categories: Conversational AI and Agentic AI. Conversational AI refers to systems optimized for dialogue—understanding intent, maintaining context, and producing responses that keep a human engaged. Agentic AI refers to systems that take autonomous,







